Instructions for Cancellation & Cancellation Form

Instructions for cancellation & Cancellation form

Consumers, i.e. any individual acting for purposes which are wholly or mainly outside those individual’s trade, business, craft or profession, are entitled to cancel any contract on the following conditions:

A. Instructions for cancellation

Right to Cancel
You have the right to cancel this contract within 14 days without giving any reasons. Return of reduced goods is only possible with a voucher.
The cancellation period will expire after 14 days from the day of the conclusion of the contract. The buyer covers the return shipment costs. * Attention * if you return orders from a country outside the European Union, the respective customs duties are your responsibility and must be paid in advance and not at destination.
To exercise your right to cancel, you must inform us (Net-Reisen GmbH, Krefelder Straße 4, 10555 Berlin, Deutschland,  E-Mail: of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail).
You may use the attached model cancellation form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

You will be notified if the returned products cannot be accepted because they do not satisfy the conditions indicated at letter a) below. Without limiting the paragraph above, the cancellation right set out above does not apply to:

a) sealed products unsealed by you following delivery, where return of such products is unsuitable due to health protection or hygiene reasons.(earrings, lingerie etc.)

Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising,if you choose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement.
If you requested to begin the performance of services during the cancellation period, you shall pay us an amount which is in proportion to what has been performed until you have communicated us your cancellation from this contract, in comparison with the full coverage of the contract.

B. Cancellation form
If you wish to cancel this contract, please complete and submit this form.

Net-Reisen GmbH
Krefelder Straße 4
10555 Berlin
I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*) /for the supply of the following service (*),
Ordered on (*) ____________ / received on (*) __________________
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
(*) Delete as appropriate